Voices from Coastal Communities: English Need Analysis of Local Tour Guide

Giovanni Oktavinanda(1), Endah Anisa Rahma(2), Asri Mursawal(3), Veni Nella Syahputri(4),
(1) Universitas Teuku Umar  Indonesia
(2) Universitas Teuku Umar  Indonesia
(3) Universitas Teuku Umar  Indonesia
(4) Universitas Teuku Umar 

Corresponding Author
Copyright (c) 2022 Lingua Didaktika: Jurnal Bahasa dan Pembelajaran Bahasa

DOI : https://doi.org/10.24036/ld.v16i2.119741

Full Text:    Language : en

Abstract


Tourists' demands which particularly those of international visitors are best served by tour guides, who are valuable coastal human resources. English as an international language is essential for communicating with travelers and is a crucial communication ability in the travel and tourism sector. Thence, it is necessary to analyze the English needs of local tour guides on the Simeulue coast. There were ten local tour guides chosen through random sampling as the subjects. The research instrument was a questionnaire set adapted from Prachanant (2012) address needs, functions, and issues with the use of English. It also makes reference to elements from the need analysis model developed by Waters & Hutchinson (1987).Interactive Analysis by Miles, Huberman, and Saldana (2014) was used to perform additional analysis on the findings, and the results were later displayed and verified. The results revealed that speaking was the most important English skill for the participants, followed by listening, reading, and writing. Second, individuals felt they lacked proficiency in speaking, listening, writing, and reading. Therefore, they desired to develop their speaking, listening, writing, and reading abilities. It implied that speaking played a major role in tour guiding and needs further follow-ups.


Keywords


need analysis, English ability, tour guide, coastal tourism

References


Arsiyana, M. (2019). Bahasa Prancis untuk pariwisata, sebuah analisis kebutuhan subjektif dan objektif mata kuliah bahasa Prancis untuk mahasiswa S1 Pariwisata [French for tourism, a subjective and objective needs analysis of French courses for undergraduate tourism students]. Jurnal Kepariwisataan, 13 (1), 31-44.

Christensen, B. D. (2018, May 23). Needs assessment or needs analysis? Workplace Performance. Retrieved September 30, 2022.

El-Khalieqy, A. (2016). Mimpi anak pulau [The dream of a child of an isle]. Bekasi: Gramata Publishing.

Ferrol-Schulte, D., Ferse, S. C. A., & Glaser, M. (2014). Patron-client

relationships, livelihoods, and natural resource management in

tropical coastal communities. Ocean & Coastal Management, 100,

–73. doi: 10.1016/j.ocecoaman.2014.07.016

Giyan. (2013). Orang-orang pulau [Islanders]. Malang, Indonesia: Beranda.

Graves, K. (2000). Designing Language Course: A guide for teacher. Boston: Heinle and Heinle.

Hakim, L. A., Handayani, S., Santika, R., & Melati, N. A. (2020). Analisis Kebutuhan Bahasa Inggris untuk Mewujudkan Desa Wisata Pendidikan Seni dan Budaya di Desa Plesungan. Jurnal Pengabdian Masyarakat, Vol 4 (1).

Hutchinson,T., & Waters, A. (1987). English for specific purposes. New York: Cambridge University.

Kusnadi (2007). Jaminan Sosial Nelayan. Yogyakarta: LKIS.

Latjuba, A. Y., & Hasbullah, H. (2022). Poverty in Indonesian coastal communities: Discourse study based on corpus linguistics. Kasetsart Journal of Social Sciences, 43 (March), 108-114.

Lertchalermtipakoon, P., Wongsubun, U., & Kawinkoonlasate, P. (2021). Need analysis: English language use by students in the tourism and hospitality and industry. English Language Teaching, 14(3), 59-71.

Mahardika, A. A Ngr., Yudha, M. (2019). Analisis kebutuhan fungsi dan ekspresi bahasa untuk resepsionis di hotel berbintang di Bali [Analysis of functional needs and language expressions for receptionists at five-star hotels in Bali]. Reforma: Jurnal Pendidikan dan Pembelajaran, 8 (1).

Marhaeni, R. S. (2010). Hukum Perikanan Nasional dan International. Jakarta: Gramedia Pustaka Utama.

Mengge, B. (2019). Fishing community in patron-client relationship and

exploitation [A case of small-scale fishing community in Makassar].

International Journal of Humanities and Social Science, 9(2),

–117. doi: 10.30845/ijhss.v9n2p14

Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative data analysis: A methods sourcebook. Newbury Park: Sage Publications.

Munby, J (1987). Communicative Syllabus Design. Cambridge: Cambridge University Press.

Mutmainah, H., Kusumah, G., Altanto, T., Ondara, K. (2016). Kajian kesesuaian lingkungan untuk pengembangan wisata di pantai Ganting, Pulau Simeulue, Provinsi Aceh [Environmental suitability study for tourism development on Ganting beach, Simeulue Island, Aceh Province]. Depik, 5 (1), 19-23.

Nasution A. B. (2005). Isu-Isu Kelautan Dari Kemiskinan Hingga Bajak Laut. Yogyakarta: Pustaka Pelajar.

Nazaruddin, N., Sugianto, S., & Rizal, S. (2015). The feasibility of seaweed culture in the northern coast of Simeulue Island, Aceh Province, Indonesia. AACL Bioflux, 8(5), 824-831.

O’Brien, T., & Ham, H. S. (2012). Toward professionalism in tour guiding–A manual for trainer. US Agency, University of Idaho.

Prachanant, N. (2012). Need analysis on english language use in tourism industry. Procedia Social and Behaviour Sciences, 66, 117-125.

Rasool, H., Maqbool, S., & Tarique, M.(2021). The relationship between tourism and economic growth among BRICS countries: a panel cointegration analysis. Future Business Journal,7(1), 1-11.

Richards, J. C., & Richard, S. (2010). Longman dictionary of language teaching and applied linguistics. Great Britain: Pearson Education Limited.

Susila, I. K. D., Sudarmawan, I P. Y., & Purandina, I. P. Y. (2020). Teknik pengajaran English for guiding berbasis etnopedagogi [The technique of teaching English for guiding is based on ethnopedagogy]. Proceeding Seminar Nasional INOBALI 2019

Inovasi Baru dalam Penelitian Sains, Teknologi dan Humaniora (pp. 341-346). Bali, Indonesia.

West, R. (1994). Need analysis in language teaching. Language Teaching Journal, 27 (1).

Yalden, J. (1987). Principles of course design for language teaching. Cambridge University Press.


Article Metrics

 Abstract Views : 316 times
 PDF Downloaded : 122 times

Refbacks

  • There are currently no refbacks.




Copyright (c) 2022 Lingua Didaktika: Jurnal Bahasa dan Pembelajaran Bahasa

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.