Dampak Usia, Struktur Keluarga, dan Tingkat Pendidikan Terhadap Perilaku Konsumen (Pengunjung) Destinasi Wisata di Kabupaten Tangerang

Ahmad Khusaeni(1), Khusaini Khusaini(2), Aniek Widiarti(3),
(1) Universitas Islam Syekh-Yusuf  Indonesia
(2) Universitas Islam Syekh-Yusuf  Indonesia
(3) Universitas Islam Syekh-Yusuf  Indonesia

Corresponding Author


DOI : https://doi.org/10.24036/011129570

Full Text:    Language : id

Abstract


One of the important issues as a generator of the world economy is the tourism sector. It can reflected in fluctuations in the number of visitors to tourist destinations that tend to increase, so it becomes a discussion material by both researchers and policy makers. This study investigate the determinants of consumer behavior in determining tourist destinations in Tangerang Regency, namely age, family structure, and education level. This study used a cross-sectional survey approach and analyzed it with a binary probit regression model. Sample sizes were 395 respondents from an infinite population. The sampling technique used an accidental sampling technique. The primary data was obtained using questionnaires that had been tested for validity and reliability. Probit regression analysis showed that the age and level of education have a significant effect on consumer behaviour (visitors) in the selection of tourist destinations, while the family structure was not significant. The contribution of this research provides an alternative model of analysis and improves the consistency of the results of previous research. The current study also contributed to the importance of managing tourist destinations, in order to provide greater benefits for visitors and increased regional revenues from the retribution.

Keywords


Age, Consumer Behaviour, Education, Family Structure

References


Badan Pusat Statistik. (2019). Pariwisata Banten Dalam Angka Tahun 2019 (BPS Provinsi Banten (ed.)). Dinas Pariswisata Provinsi Banten. https://dmsppid.bantenprov.go.id/upload/dms/52/buku-pbda-2019-final.pdf

Badan Pusat Statistik. (2020). Statistik Indonesia 2020 (Subdirektorat Publikasi dan Kompilasi Statistik (ed.)). Badan Pusat Statistik.

https://www.bps.go.id/publication/2020/04/29/e9011b3155d45d70823c141f/statistik-indonesia-2020.html

Badan Pusat Statistik. (2021). Provinsi Banten Dalam Angka 2021. Badan Pusat Statistik Provinsi Banten. http://www.tjyybjb.ac.cn/CN/article/downloadArticleFile.do?attachType=PDF&id=9987

Batra, A. (2009). Senior Pleasure Tourists: Examination of Their Demography, Travel Experience, and Travel Behavior Upon Visiting the Bangkok Metropolis. International Journal of Hospitality and Tourism Administration, 10(3), 197–212. https://doi.org/10.1080/15256480903088105

Bernini, C., & Cracolici, M. F. (2015). Demographic Change, Tourism Expenditure and Life Cycle Behaviour. Tourism Management, 47(April), 191–205. https://doi.org/10.1016/j.tourman.2014.09.016

Bojanic, D. C. (2011). The Impact of Age and Family Life Experiences on Mexican Visitor Shopping Expenditures. Tourism Management, 32(2), 406–414. https://doi.org/10.1016/j.tourman.2010.03.012

Glover, P., & Prideaux, B. (2009). Implications of Population Ageing for The Development of Tourism Products and Destinations. Journal of Vacation Marketing, 15(1), 25–37. https://doi.org/10.1177/1356766708098169

Khusaini, & Lestari, S. (2018). Student Consumption Behaviour Base on Lifestyle and Campus Environment. In M. Ramli, M. F. Noor, N. S. Dewi, F. Alatas, & T. Al Farizi (Eds.), The 4 rd International Conference on Education in Muslim Society ( ICEMS ) 2018 (pp. 15–25). Fakultas Ilmu Tarbiyah dan Keguruan (FITK) - UIN Syarif Hidayatullah Jakarta.

Kim, J., Wei, S., & Ruys, H. (2003). Segmenting the Market of West Australian Senior Tourists Using an Artificial Neural Network. Tourism Management, 24(1), 25–34. https://doi.org/https://doi.org/10.1016/S0261-5177(02)00050-X

Kozak, M. (2010). Holiday Taking Decisions – The Role of Spouses. Tourism Management, 31(4), 489–494. https://doi.org/https://doi.org/10.1016/j.tourman.2010.01.014

Leask, A., Fyall, A., & Barron, P. (2013). Generation Y: Opportunity or Challenge – Strategies to Engage Generation Y in the UK Attractions’ Sector. Current Issues in Tourism, 16(1), 17–46. https://doi.org/10.1080/13683500.2011.642856

Maulana, R. I. (2019). Analisis Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan dan Loyalitas Pelanggan (Studi Kasus pada Bengkel Yamaha Tangsel). Ekuitas: Jurnal Pendidikan Ekonomi, 7(2), 143–148. https://doi.org/10.23887/ekuitas.v7i2.13880

McFadden, D. (1982). Econometric Models of Probabilistic Choice. In C. Manski & D. McFadden (Eds.), Structural Analysis of Discrete Data with Econometric Applications (Eds, pp. 198–272). MIT Press.

Meutia, Salem, K., & Maulana, M. I. (2020). Persepsi dan Kepuasan Konsumen terhadap Produk Lokal Khas Banten di Kawasan Wisata Anyer. LEUIT: Journal of Local Food Security, 1(1), 25–33. https://doi.org/http://dx.doi.org/10.37818/leuit.v1i1

Mihajlović, I., & Koncul, N. (2016). Changes in consumer behaviour - The challenges for providers of tourist services in the destination. Economic Research-Ekonomska Istrazivanja , 29(1), 914–937. https://doi.org/10.1080/1331677X.2016.1206683

Mohamad, M., Ghani, N. I. A., & Muhamad Nasir, M. N. (2019). The Impact of Perceived Value, Destination Service Quality, and Tourist Satisfaction on Destination Loyalty Among International Tourists Visiting Malaysia. Journal of Tourism, Hospitality and Environment Management, 4(16), 10–26. https://doi.org/10.35631/jthem.416002

Mumuni, A. G., & Mansour, M. (2014). Activity-Based Segmentation of the Outbound Leisure Tourism Market of Saudi Arabia. Journal of Vacation Marketing, 20(3), 239–252. https://doi.org/10.1177/1356766714522258

Nimrod, G. (2008). Retirement and Tourism Themes in Retirees’ Narratives. Annals of Tourism Research, 35(4), 859–878. https://doi.org/10.1016/j.annals.2008.06.001

Nordin, S. (2005). Tourism of Tomorrow - Travel Trends and Forces of Change (Eds). ETOUR - European Tourism Research Institute. http://nordic-ictfore.vtt.fi/materiaali/ruotsi/nordin_tourism_of_tomorrow.pdf

Nusair, K. “Khal,” Bilgihan, A., Okumus, F., & Cobanoglu, C. (2013). Generation Y Travelers’ Commitment to Online Social Network Websites. Tourism Management, 35, 13–22. https://doi.org/https://doi.org/10.1016/j.tourman.2012.05.005

Robino, D. M. (2019). Global Destination Cities Index 2019. https://newsroom.mastercard.com/wp-content/uploads/2019/09/GDCI-Global-Report-FINAL-1.pdf

Rosya, N., Yolamalinda, & Sari, P. M. (2019). Pengaruh Pendapatan, Jarak Tempuh, Dan Lama Waktu Berkunjung Terhadap Kesedian Wisatawan Membayar Retribusi Tiket Pada Objek Wisata Pulau Mandeh. Jurnal Inovasi Pendidikan Ekonomi, 9(1), 70–74. https://doi.org/https://doi.org/10.24036/011041690

Setiawan, E. (2014). Analisis Sikap Konsumen Terhadap Produk Fashion Lokal dan Impor. Jurnal Economia, 10(1), 38–47. https://doi.org/https://doi.org/10.21831/economia.v10i1.4093

Smith, G. (2001). Tourism Trends and Issues: The Big Picture for Education and Training. Tourism Trends and Issues: The Big Picture for Education and Training., 4, 13–15. https://www.cabdirect.org/cabdirect/abstract/20033040809

Swarbrooke, J., & Horner, S. (2007). Consumer Behavior in Tourism (Second). Elsevier Ltd.

Telagawathi, L. N. W. S., Suci, N. M., & Yuliantini, A. N. M. D. M. (2019). Nilai Yang Dipersepsikan Terhadap Kepuasan Pelanggan Seta Dampaknya Pada Loyalitas Pelanggan Jasa Perbankan di Kodya Denpasar. Ekuitas: Jurnal Pendidikan Ekonomi, 7(2), 130–142. https://doi.org/10.23887/ekuitas.v7i2.17669

Tomić, S., Leković, K., & Tadić, J. (2019). Consumer Behaviour: The Influence of Age and Family Structure on The Choice of Activities in a Tourist Destination. Economic Research-Ekonomska Istrazivanja, 32(1), 755–771. https://doi.org/10.1080/1331677X.2019.1579663

Wahyuningtiyas, N., & Ramadhan, T. S. (2020). The Influence of Online Review Vlogger on Tourism Decisions to The Beach in Improving Halal Tourism Awarenes for Milennial Generation. Jurnal Inovasi Pendidikan Ekonomi, 10(2), 106–117. https://doi.org/https://doi.org/10.24036/011090760

Wooldridge, J. M. (2018). Introductory Econometrics (Seventh). Cengage Learning, Inc.

World Travel Organization. (2019). International Tourism Highlights 2019 Edition. UNWTO. https://www.e-unwto.org/doi/pdf/10.18111/9789284421152

Wu, M.-Y., Wall, G., Zu, Y., & Ying, T. (2019). Chinese Children’s Family Tourism Experiences. Tourism Management Perspectives, 29, 166–175. https://doi.org/https://doi.org/10.1016/j.tmp.2018.11.003

Yulia, Y. A., & Untoro, W. (2016). Efek Nilai Konsumsi Terhadap Niat Pembelian Kembali Pada Green Product. Jurnal Economia, 12(1), 83–96. https://doi.org/10.21831/economia.v12i1.9828


Article Metrics

 Abstract Views : 413 times
 PDF Downloaded : 147 times

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.