Abstract
The aim of this research among others, is to describe the systems and procedures for small businesses on aspects of the production process, and also how to improve product quality pastries of the study on "UD. Wijaya Kusuma Kota Blitar. The method used in this study is a qualitative approach, focusing on descriptive and analytical approaches tend to use inductive and reports described in Flowchart system. The results of the research are overall systems and procedures at UD. Wijaya Kusuma already meet the standards of overall performance, still deficiencies in the system and procedures of the production process. UD Wijaya Kusuma is still use the document flow, and the separation of functions is still on concurrent jobs that are less effective in implementing a function of the employee's job duties. Therefore it is necessary to design a new system which represents the overall system appropriate separation of functions
Keywords: systems and procedures, flowchart flow production process, quality products