Pengelolaan Konflik di Sekolah

Abstract

Conflict is a disagreement that occurred within individual between individual, intrapersonal, interpersonal, between group, between organization, or inter organization. Many factors cause conflicts such as, disagreements, misunderstandings, differences in the role (superiors and subordinates), and ambition for power. The impact of conflict within the organization can be positive and negative. Therefore, every leader must be able to manage properly the conflicts. In general there are five strategies can be used to conflict in the an organization avoidance themselves, competition, adjust, compromise and calaboration